SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you use our website, as part of the purchase or inquiry process, we collect the personal information you provide to us, such as your name, address, phone number, and email address.

When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser, device, and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our website, inventory updates, promotions, and other dealership-related news.

SMS AND EMAIL COMMUNICATIONS – OPT-IN TERMS

By choosing to opt in, you agree to receive communications from Certified Pre-Owned Motors, including:

• Service appointment reminders • Vehicle service status updates • Financing or purchase-related notifications • Promotional offers and dealership events • General account or inquiry-related messages

These communications may be sent via SMS or email. Message frequency may vary based on your interactions with us. Standard message and data rates may apply.

You may opt out of marketing or informational SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly at info@cpomotors.com.

Your contact information is used solely in accordance with this Privacy Policy. We do not sell or share your personal information with third parties for unrelated marketing purposes.

SECTION 2 – CONSENT

How do you get my consent?

When you provide personal information to complete an inquiry, request information, or engage with our website, we imply that you consent to our collecting and using it for that specific purpose.

If we request your information for a secondary purpose—such as marketing—we will either ask you directly for your express consent or provide an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at:

info@cpomotors.com

or by mail at: Certified Pre-Owned Motors LTD 13135 St. Albert Trail NW Edmonton, AB T5L 4H5

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment Information

If you use a credit card to reserve a vehicle, place a deposit, or purchase parts or services, Certified Pre-Owned Motors LTD may store your credit card data. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is stored only as long as necessary to complete the transaction. After completion, the information is deleted.

All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

SECTION 4 – THIRD-PARTY SERVICES

Third-party providers used by us will collect, use, and disclose your information only to the extent necessary for them to perform the services they provide.

Certain providers—such as payment processors—have their own privacy policies regarding the information we must provide for your transactions. We recommend reviewing their policies to understand how your data is handled.

Some providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that provider operates.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.

Links

When you click links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to review their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using secure technology. While no method of online transmission or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional safeguards.

SECTION 6 – COOKIES

Below is a list of cookies we may use. This allows you to choose whether to opt out of cookies.

• _session_id – Unique token, sessional; allows Certified Pre-Owned Motors LTD to store information about your session (referrer, landing page, etc.). • cpom_visit – No personal data stored; persists for 30 minutes from last visit; used for internal analytics. • cpom_uniq – No personal data stored; expires at midnight; counts number of visits by a single user. • _secure_session_id – Unique token, sessional.

SECTION 7 – ADVERTISING POLICY

1. Any advertising data collected from platforms such as Facebook or Instagram (“Facebook advertising data”) may only be shared with authorized service providers acting on our behalf.

2. Facebook advertising data may not be used for retargeting, data merging, or any purpose other than evaluating campaign performance, unless permitted by Facebook.

3. Facebook advertising data may not be used to build or modify user profiles or identify individuals or devices.

4. Facebook advertising data may not be transferred to ad networks, data brokers, or monetization services.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your province or territory of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting on the website. If material changes are made, we will update this page to inform you of what information we collect, how we use it, and under what circumstances we may disclose it.

If our dealership is acquired or merged with another company, your information may be transferred to the new owners to ensure continuity of service.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact us at:

info@cpomotors.com

or mail us at: Certified Pre-Owned Motors LTD 13135 St. Albert Trail NW Edmonton, AB T5L 4H5